Contact information
Welcome to kalpawear.in, your trusted destination for stylish and affordable women’s fashion. We are committed to offering high-quality fashion products along with reliable customer support and transparent communication. This Contact Information page is designed to help customers easily connect with our support team for any inquiries related to products, orders, returns, refunds, shipping, payments, collaborations, or general assistance.
At kalpawear.in, customer satisfaction is our priority, and we strive to provide timely support and accurate information to all our valued shoppers. Whether you are placing your first order or are a returning customer, our team is always ready to assist you.
Business Details
Store Name
kalpawear.in
Business Category
Women Fashion
GST Number
19EBFPB1615C1Z9
Registered Business Address
C/94/1, Ramdashati, RAMDASHATI Main Road (West), Kolkata, West Bengal – 700024, India
Contact Number
6289589103
Official Email Address
Customer Support Information
At kalpawear.in, we understand the importance of responsive customer service. Our support team is available to help customers with any concerns regarding orders, deliveries, payments, sizing, exchange requests, or technical issues experienced while using our website.
If you need assistance, you may contact us through any of the methods listed below.
Email Support
Customers can reach us anytime through our official email support channel. Email communication is recommended for order-related queries, return requests, payment concerns, business collaborations, or detailed customer support assistance.
Official Support Email
When contacting us via email, please include the following details for faster assistance:
- Full Name
- Registered Mobile Number
- Order ID (if applicable)
- Description of the issue
- Supporting screenshots or images (if necessary)
Our support team aims to respond to all genuine customer emails within 24 to 48 business hours.
Phone Support
For urgent concerns or immediate assistance, customers may contact our customer support number during working hours.
Customer Care Number
6289589103
Support Availability
- Monday to Saturday
- 10:00 AM to 7:00 PM IST
Please note that support availability may vary during public holidays, festivals, or unforeseen situations. Customers are encouraged to leave a message or email us if calls are not answered immediately.
Registered Office Address
Customers, courier partners, suppliers, and business associates may use the following address for official communication purposes:
Registered Address
C/94/1, Ramdashati, RAMDASHATI Main Road (West), Kolkata, West Bengal – 700024, India
This address may be used for:
- Official notices
- Business correspondence
- Legal communication
- Return-related communication (only after approval)
- Vendor and partnership inquiries
Customers are advised not to send any product returns directly to the address without prior approval from our support team.
Order Related Support
If you have questions regarding your order, our customer service team will gladly assist you. Customers may contact us for:
- Order confirmation issues
- Tracking updates
- Delayed delivery concerns
- Product availability
- Address modification requests
- Cancellation requests
- Payment confirmation
- Exchange or return assistance
To ensure quick support, please always mention your Order Number in your communication.
Shipping and Delivery Assistance
kalpawear.in works with reliable courier and logistics partners to ensure safe and timely delivery of products across India.
If you experience:
- Delayed shipment
- Tracking issues
- Damaged packaging
- Missing products
- Incorrect items
Please contact our customer support team immediately via email or phone.
We recommend customers inspect packages carefully at the time of delivery and report any damage within 24 hours of receiving the order.
Return and Refund Assistance
Customer satisfaction is important to us, and we aim to resolve return or refund concerns fairly and efficiently.
For return or refund-related assistance, customers may contact:
Phone
6289589103
Please include:
- Order ID
- Product details
- Reason for return
- Images of the product (if applicable)
All return and refund requests are reviewed according to our official Return & Refund Policy.
Product Inquiry Support
If you need more information about a product listed on kalpawear.in, our support team is available to help you with:
- Size guidance
- Product specifications
- Material details
- Availability updates
- Color variations
- Fashion recommendations
We aim to provide accurate product information so customers can shop confidently.
Payment Support
Customers facing payment-related issues may contact our support team for assistance with:
- Failed transactions
- Duplicate payments
- Payment confirmation delays
- Refund status inquiries
- Online payment issues
We support secure online payment methods to ensure safe shopping experiences for our customers.
If any payment amount is deducted without successful order confirmation, customers should contact us immediately with transaction details.
Technical Support
If you experience technical issues while using our website, such as:
- Website loading problems
- Checkout issues
- Login problems
- Coupon code errors
- Mobile compatibility concerns
Please notify our support team with details of the issue, including screenshots if possible.
Our technical team works continuously to improve user experience and resolve technical concerns promptly.
Business and Collaboration Inquiries
kalpawear.in welcomes professional collaboration opportunities including:
- Brand partnerships
- Fashion influencer collaborations
- Affiliate marketing inquiries
- Vendor partnerships
- Wholesale opportunities
- Advertising inquiries
For all business-related communication, please contact:
Business Email
Please include detailed information regarding your proposal for faster response and evaluation.
Customer Satisfaction Commitment
At kalpawear.in, we value customer trust and satisfaction. Our goal is to provide not only fashionable women’s apparel but also dependable customer support.
We continuously work to:
- Improve customer experience
- Provide accurate product information
- Ensure transparent communication
- Resolve issues quickly and professionally
- Maintain secure and reliable shopping services
Customer feedback plays a vital role in helping us improve our services and offerings.
Communication Guidelines
To ensure smooth communication and faster resolution of issues, customers are requested to:
- Use the registered email or phone number associated with the order
- Mention order details clearly
- Avoid sending multiple emails for the same issue
- Provide accurate information
- Maintain respectful communication with support representatives
Our support team reserves the right to refuse service in cases involving abusive language, fraudulent claims, or misuse of support channels.
Privacy and Confidentiality
kalpawear.in respects customer privacy and handles communication data responsibly. Information shared with customer support is used only for assistance, verification, and service improvement purposes.
We do not sell or misuse customer personal information. All customer interactions are handled according to our Privacy Policy and applicable laws.
Support Response Time
Our estimated response timelines are as follows:
| Support Type | Estimated Response Time |
|---|---|
| Email Support | 24–48 Business Hours |
| Phone Support | Immediate or Same Day |
| Order Queries | 1–2 Business Days |
| Refund Queries | 5–7 Business Days |
| Technical Issues | 2–5 Business Days |
Please note that response times may vary during high-volume periods, sales events, holidays, or unforeseen circumstances.
Important Notice
kalpawear.in will never ask customers to share:
- OTPs
- ATM PINs
- Card passwords
- UPI PINs
- Banking credentials
Customers are advised to remain cautious of fraudulent calls or emails pretending to represent kalpawear.in.
If you receive suspicious communication, please report it immediately to:
Kalpawear.in@gmail.com
Why Customers Choose Kalpawear.in
Customers trust kalpawear.in because we focus on:
- Trendy women’s fashion
- Affordable pricing
- Customer-friendly support
- Secure online shopping
- Reliable communication
- Convenient shopping experience
We believe fashion should be accessible, stylish, and enjoyable for every woman.
Final Contact Summary
Business Name
kalpawear.in
Category
Women Fashion
GST Number
19EBFPB1615C1Z9
Address
C/94/1, Ramdashati, RAMDASHATI Main Road (West), Kolkata, West Bengal – 700024, India
Phone Number
6289589103