Terms & Conditions
Welcome to kalpawear.in. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing products from our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our services.
1. Introduction
This website is operated by kalpawear.in, a Women Fashion online shopping platform offering apparel, fashion accessories, and lifestyle products for women. Throughout the site, the terms “we,” “our,” and “us” refer to Kalpawear.
Business Details:
- Business Name: kalpawear.in
- Category: Women Fashion
- GST Number: 19EBFPB1615C1Z9
- Email: Kalpawear.in@gmail.com
- Phone Number: 6289589103
- Business Address: C/94/1, Ramdashati, RAMDASHATI Main Road (West), Kolkata – 700024, West Bengal, India
By using our website, you agree to these Terms & Conditions, including any additional policies referenced herein.
2. Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years of age or using the website under parental supervision.
- You are legally capable of entering into binding contracts.
- The information you provide during registration or checkout is accurate and complete.
We reserve the right to refuse service, terminate accounts, or cancel orders if any information provided is false or misleading.
3. Products & Services
Kalpawear specializes in women’s fashion products including:
- Kurtis
- Tops
- Dresses
- Ethnic Wear
- Western Wear
- Fashion Accessories
- Seasonal Collections
We strive to display product colors, styles, and details accurately. However, actual colors may slightly vary due to monitor settings, lighting, or photography.
All product descriptions, pricing, and availability are subject to change without prior notice.
4. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
We reserve the right to:
- Modify product prices at any time
- Correct pricing errors
- Cancel orders placed with incorrect pricing
Accepted payment methods may include:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallet Payments
- Cash on Delivery (if available)
Orders will be processed only after successful payment confirmation.
5. Order Acceptance & Cancellation
Once you place an order, you will receive an order confirmation through email, SMS, or WhatsApp. This confirmation does not guarantee acceptance of the order.
We reserve the right to:
- Refuse or cancel any order
- Limit product quantities
- Reject suspicious or fraudulent transactions
- Cancel orders due to stock unavailability
If payment has already been made and the order is cancelled by us, a refund will be initiated according to our refund policy.
Customers may request order cancellation before dispatch. Once shipped, cancellation may not be possible.
6. Shipping & Delivery
We aim to deliver products within the estimated timeframe mentioned during checkout. However, delivery timelines may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
- Unexpected operational issues
Kalpawear is not liable for delays caused by third-party logistics partners.
Customers are responsible for providing accurate shipping information. Additional charges arising from incorrect addresses may be borne by the customer.
7. Return, Refund & Exchange
Customers may request returns or exchanges subject to our Return & Refund Policy.
Returned items must:
- Be unused and unwashed
- Have original tags and packaging intact
- Be returned within the eligible return period
Refunds will be processed after product inspection and approval.
The following items may not be eligible for return:
- Innerwear
- Used products
- Damaged items caused by customer misuse
- Customized or special-order products
Shipping charges may be non-refundable unless the error is from our side.
8. User Responsibilities
By using our website, you agree not to:
- Use the website for illegal activities
- Upload harmful software or malicious code
- Attempt unauthorized access to our systems
- Copy or misuse website content without permission
- Post false, offensive, or misleading information
Violation of these terms may result in account suspension or legal action.
9. Intellectual Property Rights
All content available on kalpawear.in including:
- Logos
- Product images
- Website design
- Graphics
- Text
- Banners
- Branding materials
are the intellectual property of Kalpawear and protected under applicable copyright and trademark laws.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy. We collect and process customer information responsibly to improve shopping experience and fulfill orders.
Information collected may include:
- Name
- Mobile number
- Email address
- Shipping address
- Payment details
We do not sell or misuse customer personal data. However, we may share limited information with logistics or payment partners for order processing purposes.
11. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only.
Kalpawear is not responsible for:
- External website content
- Privacy practices
- Product claims
- Third-party services
Users should review third-party terms independently.
12. Limitation of Liability
Kalpawear shall not be held liable for any indirect, incidental, or consequential damages arising from:
- Website interruption
- Product misuse
- Delayed delivery
- Payment gateway issues
- Technical errors
- Unauthorized access
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order.
13. Disclaimer
We make reasonable efforts to ensure website accuracy, but we do not guarantee:
- Error-free operation
- Continuous availability
- Complete accuracy of information
Products and services are provided “as is” and “as available” without warranties of any kind.
14. Fraud Prevention
We reserve the right to investigate suspicious transactions or fraudulent activities. Orders suspected of fraud may be cancelled without prior notice.
Customers providing inaccurate contact or payment information may face permanent account restrictions.
15. Changes to Terms & Conditions
Kalpawear reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting on the website. Customers are encouraged to review this page periodically.
Continued use of the website after updates constitutes acceptance of revised terms.
16. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted under the laws of India.
Any disputes arising out of the use of this website shall be subject to the jurisdiction of the courts located in Kolkata, West Bengal.
17. Contact Information
For any questions regarding these Terms & Conditions, customers may contact:
Kalpawear
Address: C/94/1, Ramdashati, RAMDASHATI Main Road (West), Kolkata – 700024, West Bengal, India
Phone: 6289589103
Email: Kalpawear.in@gmail.com